Personal Data Processing Policy

Version of 12 November 2026. This English text is provided for convenience; the Russian version prevails.

1. General provisions

1.1. This Policy sets out how personal data of visitors to magnezit.kz (the Site) is collected, processed, stored and protected. It has been prepared in accordance with Law of the Republic of Kazakhstan No. 94-V of 21 May 2013 on Personal Data and Their Protection.

1.2. The owner and operator of the database containing personal data is Magnezit Asia LLP, Office 25, 125 Isaev St, Almaty (the Company).

1.3. By submitting a form on the Site or otherwise providing their data to the Company, the user confirms that they have read this Policy and consents to the collection and processing of their personal data on the terms set out here.

2. What data we collect

• name;
• phone or WhatsApp number;
• email address and company name, if the user provided them;
• the text of the enquiry and attached files (specifications, drawings, photos);
• technical data sent automatically by the browser: IP address, date and time of the request, page address.

The Company does not collect special categories of personal data and does not ask for them in its forms.

3. Purposes of processing

• responding to enquiries and advising on products;
• preparing and sending quotations;
• concluding and performing supply contracts;
• ensuring the operation and security of the Site.

4. Storage and protection of data

4.1. Personal data is stored on servers located in the Republic of Kazakhstan.

4.2. The Company takes the necessary legal, organisational and technical measures to protect personal data against unlawful access, alteration, disclosure and destruction. Only Company employees who need the data to handle enquiries have access to it.

4.3. Data is kept no longer than the purposes of processing require, or until the user withdraws consent, unless the legislation of the Republic of Kazakhstan provides otherwise.

5. Disclosure to third parties

5.1. The Company does not sell or disclose personal data to third parties, except as required by the legislation of the Republic of Kazakhstan or where disclosure is needed to fulfil the user’s request (for example, to an installation partner, and only with the user’s consent).

5.2. If the user contacts the Company via WhatsApp, the processing of messages within the messenger is governed by its owner’s rules.

6. User rights

The user has the right to know which of their personal data the Company processes, to request that it be corrected, supplemented, blocked or destroyed, and to withdraw consent to processing, insofar as this does not conflict with the legislation of the Republic of Kazakhstan. To do so, write to magnesit.asia@yandex.ru or call +7 778 775-22-55. The Company will consider the request within the time limits set by law.

7. Cookies

The Site uses only technically necessary cookies, without which it cannot work properly. The user can disable cookies in their browser settings; some Site features may then become unavailable.

8. Changes to the Policy

The Company may amend this Policy. A new version takes effect when it is published on this page.

9. Contacts

Magnezit Asia LLP, Office 25, 125 Isaev St, Almaty. Phone: +7 778 775-22-55. Email: magnesit.asia@yandex.ru.